2 of 2 Permanent Incident Management Jobs in Derbyshire

right here at Sky. What you'll do Lead a team of engineers in designing, developing and maintaining reliable systems that meet customer and business requirements Team and people management, planning and execution, and incident management Develops strategies to improve system reliability Monitor system performance metrics Drives continuous improvement initiatives Align the team to department OKRs, ensure … down complex problems and find practical solutions Experienced in collaborating with stakeholders and communicating effectively" Excel in a fast-paced, constantly changing digital environmen t Techn ical Competency Configuration management ( Ansible , Terraform , Terragrunt ) CI/CD (Jenkins , Concourse , GitHub Actions ) Cloud Platforms (AWS , GCP) Monitoring (Prometheus , gra f ana ) Logging (ELK , Data do g, OpenSearch ) Databases ( noSql - couchbase , Cassandra More ❯

level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP More ❯