Derby, Derbyshire, United Kingdom Hybrid / WFH Options
Rolls-Royce plc
engage the business or function across the entire IT and Digital lifecycle (Determine the purpose and value, requirements, Delivery of programmes, run current services and Retire legacysystems). Be able to create and understand business strategy, requirements and processes across the entire value chain and be able to translate those into IT and Digital capabilities/ More ❯
on customer satisfaction. Flexible to travel to customer sites such as Wokingham, Warwick, and Reading. Perform daily administration of Cisco Call Manager platforms and support legacy TDM systems, including jumpering. Provide quality assurance for third-party installations and upgrades. Ensure all site documentation is accurate, available, and regularly updated. What youll bring? Must be PC literate and More ❯
strictly to best practices and ensure high-quality service delivery. Draft Local Working Instructions and provide quality assurance for third-party installations and upgrades. Support legacy TDM systems, including jumpering. Must be flexible to travel to customer sites (Wokingham, Warwick, Reading) with a company vehicle provided. Strong organisational skills are essential for managing Service Request Forms, issuing … in Cisco CM, VCC, Teams, voice recording, data services, and reporting tools like CMS, RMG, and Oak. Must hold a clean driving licence and possess strong skills in protection systems and data transmission within high-voltage networks. Excellent problem-solving, analytical, and stakeholder management abilities. Must meet managed service requirements and be eligible for SC clearance vetting. Whats in More ❯
