2 of 2 Permanent Root Cause Analysis Jobs in Derbyshire

IT Support Analyst

Hiring Organisation
Akkodis
Location
Derby, Derbyshire, United Kingdom
Employment Type
Permanent
Salary
£24000 - £27000/annum
Responsibilities * Manage and take ownership of support request, issues, incidents, and defects across the platforms. * Management of incidents across the platforms. * Input into the root cause analysis and incident post-mortems off the back of service restoration. * Troubleshooting and resolving issues and incident for first contact resolutions. ...

IT Support Engineer

Hiring Organisation
Akkodis
Location
Derby, Derbyshire, England, United Kingdom
Employment Type
Full-Time
Salary
£24,000 - £27,000 per annum
Responsibilities * Manage and take ownership of support request, issues, incidents, and defects across the platforms.* Management of incidents across the platforms.* Input into the root cause analysis and incident post-mortems off the back of service restoration.* Troubleshooting and resolving issues and incident for first contact resolutions. ...