Senior Network Support Engineer - Reactive
- Hiring Organisation
- Node4
- Location
- Derby, Derbyshire, UK
- Employment Type
- Full-time
outcomeEngaged – We operate as one, building strong relationships4 More –We always go further for our people, customers and partnersAbout the roleActs as the senior technical authority within the reactive support function, leading resolution of complex and high‐priority incidents. Takes ownership of major incidents and escalations, supporting effective service … communication with stakeholders during escalations and priority incidents. Support adherence to SLA, incident, and change management processes. What will you bring? Acts as the senior technical authority within the reactive support function, leading resolution of complex and high‐priority incidents. Takes ownership of major incidents and escalations, supporting effective ...