Heage, Belper, Derbyshire, England, United Kingdom
Elevate Technology Group Ltd
using the IT ticketing system• Escalate complex issues to the infrastructure team as needed• Support the IT team in ensuring secure and efficient operations Technical Skillset: • Windows 10 / 11, Microsoft Office 365 Suite• Active Directory - password resets, user management• Basic networking - DNS, DHCP, TCP/IP• Office 365 - Teams, Exchange, SharePoint More ❯
record in their industry. Start asap during Summer 2025. Key experience + responsibilities will include: Managing IT service requests from end-users + resolving IT incidents to 1st / 2nd line level. Escalating more complex issues to 2nd / 3rd Line IT Support teams, and external 3rd party providers. Setting up end-user hardware using imaging … and automated Device Management systems. Using IT Service Desk logging systems + Remote Support Tools. Supporting IT projects including software / hardware upgrades + rollouts. Full UK Driving Licence and own vehicle preferred. Any experience of leading / managing a small IT Support team would be an advantage. Technical Environment: Office 365, Windows, Active Directory, Mobile … Devices (iPads / iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL / Fibre / 3G / 4G). Benefits: Salary to £30k (DOE) + 25 days Holiday (+ BHs) + Pension + Life Assurance + BUPA Medical / Dental + Training & Professional Development More ❯
record in their industry. Start asap during Summer 2025. Key experience + responsibilities will include: Managing IT service requests from end-users + resolving IT incidents to 1st / 2nd line level. Escalating more complex issues to 2nd / 3rd Line IT Support teams, and external 3rd party providers. Setting up end-user hardware using imaging … and automated Device Management systems. Using IT Service Desk logging systems + Remote Support Tools. Supporting IT projects including software / hardware upgrades + rollouts. Full UK Driving Licence and own vehicle preferred. Any experience of leading / managing a small IT Support team would be an advantage. Technical Environment: Office 365, Windows, Active Directory, Mobile … Devices (iPads / iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL / Fibre / 3G / 4G). Benefits: Salary to £30k (DOE) + 25 days Holiday (+ BHs) + Pension + Life Assurance + BUPA Medical / Dental + Training & Professional Development More ❯