1st Line Support Analyst
- Hiring Organisation
- Som3
- Location
- Exeter, Devon, United Kingdom
- Employment Type
- Permanent
- Salary
- £26500 - £30000/annum
join our busy and fast-paced IT team. As the first point of contact for over 1,600 users, you'll provide high-quality 1st line support, ensuring IT incidents and service requests are resolved efficiently while delivering an outstanding customer experience. This … someone with previous IT Service Desk experience who enjoys troubleshooting technical issues and working with a wide range of technologies. Key Responsibilities Provide 1st line technical support for Windows 11 devices, Microsoft 365, Outlook, Teams and iOS devices via phone, service portal and face ...