12 of 12 Permanent ITIL Jobs in Devon

detail The ability to work effectively in a fast-paced environment Desirable Bachelor's degree in Information Technology, Computer Science, or a related discipline ITIL certification or experience working within IT Service Management frameworks Experience supporting identity and access management processes Ready to Make an Impact? Apply today and help ...

. Experience mentoring or coaching student workers/young adults. Experience working with a team to plan and successfully implement projects. Additional technology certifications ( ITIL , ITSM , CompTIA A+, Microsoft Fundamentals, etc.) Proven knowledge of/or experience with USNH acceptable computing practices, and security policies and procedures is also highly ...

Working knowledge of client security policies, NCSC guidance, Cyber Essentials Plus, ISO 27001, and security assurance processes. Relevant certifications such as CISSP, CISM, CRISC, ITIL, PMP, CCNP Security, Palo Alto PCNSE, Check Point CCSE, Fortinet FCSS/NSE, or equivalent. Security clearance (SC/DV) or eligibility to obtain clearance. ...

strong and consistent. Track Network availability, utilisation, and performance with optimisation and continuous improvement centric always. Drive Network delivery governance, including risk management, full ITIL suite processes, reporting and compliance auditing. Support skills management, financials, and procurement and support with vendor liaison and associated support renewals. Provide regular reporting ...

developer or cloud architecture credential (e.g. AWS Certified Solutions Architect, Azure Developer Associate); Agile/SAFe certification (e.g. SAFe Practitioner/Agile Software Engineer); ITIL Foundation. We believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing ...

projects as a Solution Architect, on time and within budget Certified ServiceNow System Administrator Certified Implementation Specialist in at least one ServiceNow product suite ITIL Foundation certification (v3 or v4) Strong hands-on experience with ServiceNow scripting and configuration, including JavaScript, CSS, AngularJS, Flows, Business Rules, Client Scripts, UI Actions ...

teams, commercial functions and third-party suppliers, the role drives accountability, addresses service performance issues and embeds a culture of continual improvement aligned with ITIL 4 principles. Key Responsibilities Define, negotiate and maintain SLAs, OLAs and supplier underpinning agreements, ensuring commitments are measurable, achievable and aligned with business needs … tools. Validate benefits and ensure improvements deliver sustainable gains in service quality, customer experience, operational efficiency and cost. Promote structured improvement methods aligned with ITIL 4, including root cause analysis, Plan-Do-Check-Act (PDCA) and Lean. Stakeholder Management, Risk & Compliance Build effective relationships with customers, business stakeholders, service owners ...

incidents, problems, or unsatisfactory performance. Collects and reports on supplier performance data. Qualifications Essential Educated to postgraduate diploma/degree level or equivalent experience. ITIL Foundation V3 or V4, VeriSM Foundation or equivalent experience. Desirable ITIL Practitioner or equivalent experience. Prince 2 Agile Foundation or equivalent experience. Disclosure and Barring ...

opportunities for continual improvement and ensuring services meet current and future business needs. About you. Strong experience leading operational service delivery within a mature ITIL-aligned organisation, with the ability to drive continual improvement and deliver against strategic and operational objectives. Proven ability to influence and build effective relationships with … with the ability to use management information and insight to support complex decision-making and articulate complex issues to a broad range of audiences. ITIL 4 Foundation or above, with relevant ITIL 4 Specialist/Strategist qualifications, or strong demonstrable experience operating within a mature ITIL-aligned organisation. About us. ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

contractual, compliance, and operational decisions are made. Aligned to ITAM (IT Asset Management) industry standards and frameworks — including ISO 19770, IAITAM best practices, and ITIL 4 IT Asset Management practice — the HAM Data Analyst ensures that hardware asset records are accurate, reconciled, auditable, and continuously improved. The role operates … findings and recommendations to both technical and non-technical audiences. Desirable IAITAM certification (e.g., CHAMP — Certified Hardware Asset Management Professional, CSAM, or CITAM). ITIL 4 Foundation certification or higher. Experience with ServiceNow ITAM/HAM modules, including asset lifecycle workflows, reconciliation, and reporting. Experience with automated discovery tools (e.g. ...

infrastructure, platforms, networking, and service management. Key Responsibilities Process design and governance: Define, document and implement end-to-end service transition processes aligned with ITIL 4 and tailored to govern the replacement of incumbent suppliers by our client. Transition lifecycle management: Manage the transition from strategy and build through service … Detail and rigour: Maintains clear governance gates and identifies compliance or operational gaps during supplier migration. What you'll bring IT service transition and ITIL 4: Experience of applying service transition principles, change enablement, service validation and release management in large-scale enterprise transformations. Supplier replacement and exit frameworks: Proven ...