Service Desk Analyst
- Hiring Organisation
- South West Water
- Location
- Exeter, Devon, South West, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
accurately recorded, updated, and resolved within agreed service levels Escalating complex issues to specialist teams when required Supporting user access and identity management processes in line with information security requirements Maintaining knowledge base articles and service documentation Delivering guidance and training to end users … Computer Science, or a related discipline ITIL certification or experience working within IT Service Management frameworks Experience supporting identity and access management processes Why join us? You'll join a supportive and collaborative IT environment where you'll have the opportunity ...