10 of 10 Permanent Service Delivery Jobs in Devon

are recruiting for a Customer Support Manager on a permanent, remote-working basis. We're seeking a Customer Support Manager to lead our Application Support team in delivering excellent service to our users. You'll be responsible for overseeing day-to-day support operations, ensuring adherence to SLAs, coaching team members, and driving continuous improvement in customer satisfaction and … service delivery. You'll work closely with technical teams, product owners, and senior stakeholders to escalate issues, resolve systemic problems, and help roll out service improvements. What you will do In performing this role your core duties will include (but will not be limited to): Leading and managing the Application Support team, setting priorities, monitoring performance, and ensuring … timely and effective resolution of customer issues Acting as an escalation point for complex or sensitive support queries, liaising with internal teams to drive resolution Monitoring and reporting on service desk KPIs, customer satisfaction, SLA compliance, and overall support effectiveness Championing a customer-centric culture by promoting professionalism, empathy, and accountability within the support team Identifying process improvements, contribute More ❯

Location: Exeter, EX2 5AF Salary: £64455.00 to £74896.00 Date posted: 11th July 2025 Closing date: 27th July 2025 The post holder will work as an integral part of theDirectorate Delivery Unit (DDU) Management Team across the OPMH directorateservice in partnership with the Service Managers and the Community TeamManagers. The post holder will haveperformance management responsibility for the Community … team managers and willmanage within budget to support the service plan. The post holder will ensure effective governance anddelivery of the service model and specification for the service based onevidence and best practice guidance within commissioned requirements. They will ensure compliance withcommissioning standards, and the development of clinical pathways as determinedby the Directorate business planning process.The role … of the job The post holder will manage the teams - Predominantlyresponsible for the day to day operations within the directorate as delegatedby the Directorate Manager and Clinical Director. Accountablefor service delivery and liaising with other agencies/providers in order toachieve that. Managing staff, including recruitment, appraisal, CPDand Performance. Responsible for budget management and physicalresources. Responsible for policy More ❯

Service Desk Team Leader Location: Derriford Business Park, Plymouth Salary: £33,000 per annum, plus performance bonus Contract Type: Permanent, Full-time (37 hours per week) Proposed Start Date: 1st September 2025 Are you a people-focused leader looking for your next challenge in IT service management? At Delt, we don’t just provide IT support; we deliver … services that truly make a difference to the communities we serve. We're growing and looking for an experienced Service Desk Team Leader to join our high-performing team and help us continue to deliver exceptional support to our partners across the public and private sectors. This is more than just a technical role - we’re looking for someone … managing people. You’ll be responsible for leading a talented team of 1st and 2nd line support analysts, creating an environment where they can thrive and deliver outstanding customer service every day. If you’re passionate about developing teams, improving services, and creating positive change, this could be the perfect opportunity for you. What You’ll Be Doing: Leading More ❯

Tax Manager to join our expanding Corporate Tax team. This role will give you the opportunity to work with and advise a range of clients in relation to the delivery of our R&D Tax Relief proposition. Thispositioncanoffer a clear progression path and will enable you to develop your knowledge and experience further through the completion of interesting assignments … as part of a full service accounting, tax and advisory firm. You will need to be passionate about delivering an excellent service to clients and will enjoy working as part of a team, which you will help to run and shape. Key responsibilities will include: Working with clients to identify opportunities for R&D tax relief/credits … Bishop Fleming's services, integrating R&D advice with the firm's broader offerings. Leading the training and development of the wider tax team to support R&D Tax service delivery and advance their career growth at Bishop Fleming. Participating in delivering other tax advisory and compliance services, offering a chance to broaden tax expertise. Enjoying a tailored More ❯

experienced SAP Solution Architect with a Logistics WM focus to join their growing team. If you are passionate about end-to-end SAP solution architecture-from solutioning engagement to delivery execution-this could be the opportunity for you. As part of their virtual-first approach, you will primarily work remotely with minimal travel while engaging with clients across multiple … consecutively for the past five years. Main responsibilities: Develop and cost cross-functional SAP solutions to meet client needs. Support new business pursuits through solutioning, proposal engagement, and project delivery of accepted solutions. Work across multiple clients, providing SAP strategy and advisory services. Foster strong stakeholder engagement with customers, and third-party partners. Lead solution design, implementation, testing, deployment … and early-life support. Align SAP solutions with the delivery model and industry best practices. Assist in defining clients' SAP functional roadmaps and portfolios. Provide expert guidance during periods of change, ensuring alignment with SAP-centric process templates and emerging technologies. Contribute into SAP pre-sales activities, including solution costing and proposal development. Continuously enhance SAP offerings and drive More ❯

experienced SAP Solution Architect with a Logistics WM focus to join their growing team. If you are passionate about end-to-end SAP solution architecture-from solutioning engagement to delivery execution-this could be the opportunity for you. As part of their virtual-first approach, you will primarily work remotely with minimal travel while engaging with clients across multiple … consecutively for the past five years. Main responsibilities: Develop and cost cross-functional SAP solutions to meet client needs. Support new business pursuits through solutioning, proposal engagement, and project delivery of accepted solutions. Work across multiple clients, providing SAP strategy and advisory services. Foster strong stakeholder engagement with customers, and third-party partners. Lead solution design, implementation, testing, deployment … and early-life support. Align SAP solutions with the delivery model and industry best practices. Assist in defining clients' SAP functional roadmaps and portfolios. Provide expert guidance during periods of change, ensuring alignment with SAP-centric process templates and emerging technologies. Contribute into SAP pre-sales activities, including solution costing and proposal development. Continuously enhance SAP offerings and drive More ❯

Full Time As a 2nd Line Support Advisor, you'll be part of the Managed Services team, handling escalated technical queries, troubleshooting systems and applications, and ensuring high-quality service delivery. You'll also support 1st line advisors, manage case progress, and escalate to 3rd line when needed. Key Responsibilities Manage and resolve 2nd line support cases, including hardware … mentoring. Ensure timely updates, SLA adherence, and clear documentation. Escalate complex issues with adequate context to 3rd line or Field teams. Promote ITIL best practices and contribute to continuous service improvement. What You'll Need Proven experience in customer-facing tech support roles. Strong knowledge of systems, applications, and network infrastructure. Proficiency with remote support tools and ITIL practices. More ❯

Assistant Field Service Technician Join a dynamic and innovative company that is at the forefront of technology and service excellence. They pride themselves on delivering top-notch solutions to our clients while fostering a collaborative and supportive work environment. As an Assistant Field Service Technician, you will have the opportunity to develop your skills and grow within … Job Responsibilities: Assist in the installation, maintenance, and repair of equipment on-site. Provide technical support and troubleshooting for clients. Conduct routine inspections and preventative maintenance on equipment. Document service activities and maintain accurate records of work performed. Collaborate with senior technicians to ensure timely and effective service delivery. Adhere to health and safety regulations while on-site. More ❯

Assistant Field Service Technician Join a dynamic and innovative company that is at the forefront of technology and service excellence. They pride themselves on delivering top-notch solutions to our clients while fostering a collaborative and supportive work environment. As an Assistant Field Service Technician, you will have the opportunity to develop your skills and grow within … Job Responsibilities: Assist in the installation, maintenance, and repair of equipment on-site. Provide technical support and troubleshooting for clients. Conduct routine inspections and preventative maintenance on equipment. Document service activities and maintain accurate records of work performed. Collaborate with senior technicians to ensure timely and effective service delivery. Adhere to health and safety regulations while on-site. More ❯

implemented as part of the MY CARE programme and our Epic Systems Electronic Patient Record (EPR). The post holder will be responsible for assessing and reviewing the maternity service digital requirements, seeking to expand the digital profile with an overall aim of supporting the integration of our digital systems. They will ensure all relevant digital services are optimised … throughout the maternity service and womens maternity pathway. The Digital Midwife role will ensure digital transformation is achieved in a way which enables continued cultural/behavioural change within the sphere of clinical informatics, championing our digital opportunities and maximising staff and stakeholder engagement. At all times the role will have a focus on building the capability of the … organisation to continuously improve and sustain the delivery of safe, high quality and financially sustainable efficient services for our women and our community. The post holder will assist with data collection and produce reports to support clinical practice in conjunction with local and national reporting and monitoring. They will ensure data collected for audit is an accurate representation of More ❯