2 of 2 Permanent Service Delivery Jobs in Devon

opportunity for an experienced Customer Support Team Leader to take ownership of a multi-channel support function and play a key role in shaping service delivery, team performance and customer satisfaction. Youll lead, coach and develop a Customer Support team delivering high quality service to a diverse … Role As Customer Support Team Leader, youll be responsible for the day-to-day leadership and performance of the Customer Support team, ensuring service levels, KPIs and customer experience standards are consistently achieved. Key responsibilities include: Leadership & Team Development Lead, motivate, and develop a Customer Support team through regular ...

college * Developing reporting, analytics and KPI frameworks including support for Power BI migration * Managing and supporting the MIS team and ensuring strong processes and service delivery * Overseeing funding, audit and eligibility compliance * Working closely with senior leaders to support strategic decision making The Person * Experience within a Data ...