1 to 16 of 16 Permanent Customer Service Jobs in Doncaster

Support On Trade Sales & Marketing initiatives, including Brand launches and New Product Development, by creating technical specifications and quality standards for equipment. Foster a Customer Service culture that provides prompt and effective technical support to internal and external customers. You will work with the On Trade Sales, Tec … Key figures: On Trade draught volume: ca 2.5m hl draught beer. Working with circa 20 key customers with 6,000 installs and 30,000 Service calls annually (per region). Install, maintain, and repair drinks dispense equipment and provide exceptional customer service meeting SLAs and completing related … looking for: 12-18+ months as a Drinks Dispense Technician Ability to work unsupervised and meet deadlines Availability for on-call work Excellent customer service skills with attention to quality and process Proficient in Microsoft Office Suite and IT equipment (e.g., laptops, handheld devices) Valid driver's more »

The Service Delivery team is the backbone of our IT operations, ensuring seamless day-to-day support across the entire group. They are the frontline heroes, tackling any IT requests or incidents that arise. As our new IT Service Manager, you will be the key liaison between IT … services and all business areas. Your deep expertise in our processes will be invaluable. Reporting to the Head of Service Operations, you will forge strong partnerships with IT business partners, business stakeholders, and supplier communities. About DFS It takes a whole lot of passion to be at the centre … everyone feels at home. What you'll be doing Accountable for the efficient running and delivery of IT services to the whole group Highly customer focused and can interpret IT issues into business/customer impacts Acts as an escalation point for both the user community and IT more »

Field Service Engineer, Medical Diagnostic Systems Basic Salary £42,000 - £50,000 Company Car 10% Bonus Healthcare Pension Full Product Training The Role - Field Service Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Field Service Engineer responsible for … The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments Visiting customer sites and providing customers with valuable solutions for troubleshooting Liaising with a whole host of external customer contacts, including … laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Field Service Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field service engineer or more »

other IT staff members such as answering questions and providing training. Building strong working relationships with the clients as well as providing high quality customer service. Provide on site and remote IT support to the client’s customers through a set schedule, site visits are booked in advance. Ensuring … Strong communication skills. Experience with virtualisation technologies – such as Hyper-V, VMware and Citrix. Passionate about helping others and ensuring a high level of customer service is provided. Experience of networking, vLANS, VPN’s, firewalls and connectivity. What’s on offer… A long-standing established tech company. Progression … new technology. 25 days holidays + Bank holidays. Company car allowance/car allowance. If you are a passionate individual keen to offer excellent customer service this could be the perfect position for you! For more information reach out to Caitlin on (phone number removed) or email your more »

Key Responsibilities: Be the first point of contact for our valued clients, delivering top-notch support with professionalism and enthusiasm. Maintain high standards of service by promptly resolving issues raised via phone or email. Quickly assess the priority of each issue and ensure resolution within agreed SLAs. Demonstrate your … understanding of PC hardware, accessories, and connections to provide comprehensive support. Showcase your excellent customer service skills and ability to multitask, ensuring all tickets are managed efficiently. Experience Required: Minimum of 1 year experience on a Help Desk , demonstrating your ability to thrive in a fast-paced environment. … protocols and configurations. Previous exposure to ticketing systems and Active Directory on Windows Server platforms. Familiarity with Exchange Online and PC hardware components. Strong customer service skills, with a passion for delivering exceptional support experiences. Ability to multitask and prioritize effectively in a dynamic support environment. Requirements: Must more »

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate more »

have an exciting opportunity to join us as a Repairs Helpline Operator . Our response team play a vital part in our life changing service, making a real difference to our customers by providing support and reassurance which helps people live life to the full in their place of … repair calls from a variety of customers, ensuring correct procedures are followed and appropriate contractors called. You will also respond to calls received from service users to ensure that they provide reassurance, comfort, and assistance in a calm and friendly manner at all times. In addition, you will support … on out of hours service repairs calls for Tunstall service customers and Response Operations with no emergency tasks. The Ideal candidate: You will be a great listener, calm and collected, able to confidently communicate over the phone and have a reassuring tone and empathetic nature. Key skills and more »

peripherals. * Familiarity with Windows and/or Mac operating systems. * Basic understanding of networking concepts (TCP/IP, DNS, DHCP). * Excellent communication and customer service skills. * Ability to work independently and collaboratively in a team environment. Key Responsibilities - * Provide first-line technical support to end-users, troubleshooting … networks, printers, and other IT equipment. * Assist with the setup and configuration of software applications and operating systems. * Respond to help desk tickets and service requests in a timely manner, ensuring excellent customer service. * Perform routine maintenance tasks, such as system updates, backups, and antivirus scans. * Document support more »

About the Role As an Aftersales Administrator you will be supporting our customers with their queries and making sure that we deliver a positive customer experience. You will be working in a friendly customer support team who investigate and resolve queries for our customers across the UK. You … a full audit trail is documented & the appropriate authorisations are obtained Monday to Friday: 8.30am to 5.00pm About You You will be an experienced customer service professional who is an excellent communicator and enjoys problem solving. You will have good influencing skills and you will enjoy building relationships more »

Stakeholders: As a key point of contact within the team, you will field inquiries and address concerns from various internal stakeholders, including subject specialists, customer services, and management. Your prompt and effective responses will help ensure smooth operations and stakeholder satisfaction. Maintaining Qualifications and Updating Criteria: Continuous improvement is more »

Stakeholders: As a key point of contact within the team, you will field inquiries and address concerns from various internal stakeholders, including subject specialists, customer services, and management. Your prompt and effective responses will help ensure smooth operations and stakeholder satisfaction. • Maintaining Qualifications and Updating Criteria: Continuous improvement is more »

to be taken. A typical day is interactive and fast-paced team, you’ll be the first point of contact for customers - ensuring the customer is supported and a resolution is provided in a timely manner. Learning daily – you’ll troubleshoot SQL and SIMS performance and work with a … ultimately ensure customers get the most from their technology. Experience required: Previous experience with 1st line IT Support in a similar role Excellent communication & customer service Good IT knowledge, problem-solving skills Team player, strong work ethic Exposure to SQL Applicants must be within distance of London & must more »

well as strategic growth both organic and through acquisition. They are a market leader in their field, setting the standard by employee satisfaction, excellent customer service and providing a product that is unrivalled by their competition. Due to an increased demand in work, they are seeking a Quality more »

well as strategic growth both organic and through acquisition. They are a market leader in their field, setting the standard by employee satisfaction, excellent customer service and providing a product that is unrivalled by their competition. Due to an increased demand in work, they are seeking an additional more »

Provide technical support to other IT staff members.This may include answering questions, troubleshooting problems, and providing training. Build and maintain positive relationships with the customer, delivering high standards of customer service. Provide remote support as and when required. Key Skills Excellent communication skills (both verbal and written). more »

is not provided Cloud Decisions are partnered with an award-winning security services provider who specialise in the delivery of a fully managed SOC service, security consulting and regulatory compliance adherence. The security provider are accredited across industry standard frameworks such as ISO27001, ISO9001, IASME Gold Standard and Cyber … Essentials Plus. The organisation pride themselves on delivering a first-class service to customers as well as providing a meaningful work-life balance for its professionals. They boast a 5* rating on Glassdoor and encourage staff to develop themselves personally and professionally through courses, certifications, and on-the-job … Microsoft Sentinel services are already provided through their SOC however you would be able to come in and have an influence on how the service is shaped moving forward. Responsibilities: Development of SOC triage runbooks for developing threats Actively working to improve to efficiency of Microsoft Sentinel Working to more »