Amazon Customer Connect & Service Platform Specialist
- Hiring Organisation
- Ocado Technology
- Location
- Doncaster, South Yorkshire, UK
- Employment Type
- Full-time
delivery and generate documentation. Integrations & Schemas: Design, document and support API, event and webhook integrations between Amazon Connect and downstream tools, owning the JSON payloads, field mappings and case schema as an integration contract. User Onboarding & Data Security: Manage user and partner onboarding, including bulk loads, single sign-on through … experience with AWS services that support Amazon Connect, such as IAM, Lambda, Kinesis, EventBridge, S3 and CloudWatch. Experience working with APIs, webhooks and JSON payloads, including reading and debugging request and response data. Experience with identity and access management, such as single sign-on (SSO) and role-based access. Experience ...