1 of 1 Permanent User Experience Jobs in Doncaster

public sector transformation programme. You will play a central role in shaping the future operating model and service architecture for a multi-phase service transition project, ensuring it is user-centric, scalable, and aligned with the latest digital service standards. This is a rare opportunity to work at the heart of a strategic programme that is reshaping critical support … provider landscape. Key Responsibilities Lead the creation of the end-to-end service blueprint and high-level operating model across HR, Payroll, and Finance functions Collaborate with functional leads, UX designers, and operational SMEs to define a seamless, joined-up service experience Facilitate workshops with client and third-party stakeholders to integrate service components across a multi-party delivery … wide operating model design, integrating people, process, technology, and data Hands-on experience with multi-phase service transitions, including interim operating states and live service cutovers Skilled in UX-led service design, accessibility compliance (WCAG 2.2), and leveraging GDS service design principles Strong stakeholder management and facilitation skills, able to build consensus in complex, client-facing delivery environments Familiarity More ❯