IT Infrastructure Service Manager
- Hiring Organisation
- Yunex Limited
- Location
- Poole, Dorset, South West, United Kingdom
- Employment Type
- Permanent
Manage relationships between Yunex IT and service providers, ensuring effective handling of incidents, problems, and escalations Take ownership of service-related financials, including budgeting, cost control, and forecasting Ensure service availability, resilience, and continuity, monitoring performance against agreed service level agreements (SLAs) Continually evaluate the performance of providers … between IT and business functions, with a strong focus on service quality and user satisfaction Good understanding of service-related financials such as budgeting, cost control and forecasting Structured and solution-oriented working style combined with a high level of ownership and accountability Strong communication and stakeholder management ...