2 of 2 Permanent ITIL Jobs in Dorset

experience in operating and managing infrastructure services Proven experience in managing external service providers and coordinating internal and external stakeholders In-depth knowledge of ITIL or comparable service management frameworks, including incident, problem and service level management Experience in working at the interface between IT and business functions, with ...

technology-led business. You'll be customer-focused, highly organised and comfortable managing multiple priorities in a fast-paced environment. Experience working within ITIL-based processes, handling incidents, problems and service requests is essential, alongside the ability to communicate effectively with both technical and non-technical stakeholders. We're looking … continual service improvement initiatives Requirements: Previous experience within a Service Desk, IT Support, Application Support or Technical Support role Experience working within an ITIL-based environment Experience operating against customer SLAs Strong customer service and stakeholder management skills Excellent written and verbal communication skills Strong Microsoft Office skills, including Excel ...