7 of 7 Permanent ITIL Jobs in Dorset

adopt best practices and ensure continuous improvement. Essential Skills & Experience: Experience supporting cloud platforms (Azure AD, Microsoft 365) and Office 365 administration (Teams, SharePoint, Entra ID). Knowledge of ITIL service management processes and cybersecurity best practices. Experience with JAMF, iPads, Apple School Manager, Apple Classroom, and Microsoft School Data Sync. Ability to remain calm under pressure and provide effective More ❯

Technical team and be able to communicate with our customers in person, by telephone, webchat email or digital assistant. A Service Desk/Customer Service oriented certificate such as ITIL v3 or v4 Practitioner would be an advantage. This would suit someone with 1-2 years L1 and 2-3 years L2 experience. We are looking for: Experience of troubleshooting More ❯

oriented with excellent communication skills Well organised and responsible Able to work under pressure and handle stressful periods well Advantageous Project Management or Service Delivery qualifications (APM PMQ, MSP, ITIL etc.) Recognised technical qualification in engineering or planning discipline Competent in the use of MRO tracking software such as either Corridor, RAMCO, IFS, Quantum or equivalent. In addition to a More ❯

leadership skills In-depth knowledge of Microsoft frameworks Strong background in networking infrastructure Advanced IT certifications such as CompTIA and CASP+ Relevant networking qualifications Experience with JIRA Service Management ITIL Practitioner certification Benefits Competitive salary up to £39,500 Career progression opportunities Generous pension scheme Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business More ❯

Extensive experience in a similar technical position Proven Leadership experience Extensive experience in Microsoft frameworks Networking infrastructure experience Advanced IT Qualifications including CompTIA, CASP+ Networking qualifications JIRA Service Management ITIL Practitioner Benefits: Competitive salary up to £32,500 Career progression opportunities Generous pension scheme Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and More ❯

problems and mistakes and rectifying them accordingly.• Collaborate with cross-functional teams to contribute to product improvements based on customer feedback, recurring issues and operational enhancements.• An awareness of ITIL Service Operations would be desirable. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered More ❯

Azure AD), and Microsoft 365 administration. • Familiarity with Joiner, Mover, Leaver (JML) processes, RBAC, MFA, and SSO. • Experience with ITSM tools such as ServiceNow or Freshservice, and understanding of ITIL-based processes. • Excellent troubleshooting and problem-solving skills, with the ability to prioritise and manage multiple tickets. • Understanding of cybersecurity best practices and data protection regulations (GDPR, FCA). • ITIL More ❯