4 of 4 Permanent ITIL Jobs in Dorset

Business Analyst

Hiring Organisation
Cogito
Location
Weymouth, England, United Kingdom
problem-solving capability. Strong documentation writing and process modelling skills. Experience in manufacturing, engineering, or complex operational environments. Formal BA project management or ITIL qualifications (Desirable) We Will Offer You: We believe our people deserve to feel supported, valued and empowered, both inside and outside of work. That ...

IT Helpdesk Manager

Hiring Organisation
Future Prospects
Location
Trent, Dorset, UK
Employment Type
Full-time
experience in a technical helpdesk. Strong technical knowledge in Microsoft platforms, VOIP systems, and network management. Excellent customer service, communication, and problem-solving skills. ITIL Foundation certification (or equivalent) preferred. THE BENEFITS: The Benefits for this IT Helpdesk Manager role include: A varied, impactful leadership role spanning IT, VOIP— genuinely ...

IT Service Manager

Hiring Organisation
CV Screen Ltd
Location
Christchurch, Dorset, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
Taking ownership of Priority 1 and 2 tickets through to resolution. REQUIRED SKILLS: Previous experience in an MSP is highly desirable Good understanding of ITIL v3/v4 best practices. Ability to prioritise workloads and manage multiple tasks effectively. Experience managing SLAs and KPIs to maintain high service standards. SALARY ...

IT Service Delivery Manager

Hiring Organisation
CV Screen Ltd
Location
Christchurch, Dorset, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£40,000
commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. DUTIES & RESPONSIBILITIES: Oversee service operations, incidents, and ITIL processes to ensure SLA compliance. Improve service delivery through trend analysis and process improvements. Manage customer service reviews, reporting, and stakeholder relationships. Drive continuous improvement … highly desirable Experience in Service Delivery or IT Service Management Solid technical understanding of IT support environments Experience and knowledge of using ITIL v3/v4 best practice Excellent communication and stakeholder-management skills Strong analytical and reporting ability SALARY & BENEFITS: Basic salary up to £40,000 Company profit share ...