as MS Outlook. Email security products e.g., Retarus, and understanding of white/black listing. Understanding of virtualization technologies e.g., VMware. Networking - experience with LAN/WAN/VLAN, Wi-Fi, DHCP, DNS/WINS, PXE, VPN/remote connectivity. Telephony - office telephony services, VoIP, mobile device configuration, tethering, and More ❯
Entra Connect, Defender for Office 365, and Defender for Endpoint. Server Roles: Experience with Active Directory, Group Policy, DNS, and DHCP. Networking: Knowledge of LAN-based networking, cloud-managed switches like Unifi or Meraki, wireless, VPNs, and routing. Certifications: Completed or working towards Microsoft 365 accreditation. Interested? This is a More ❯
combine existing knowledge with newly acquired skills to become an asset to the team. Duties Provide first-line support for technical issues related to LAN, operating systems, and software troubleshooting. Assist users with desktop support, including hardware and software inquiries. Diagnose and resolve technical problems through effective troubleshooting techniques. Utilise More ❯
laptops, mobile devices, and peripherals. Assisting with software installation, updates, and troubleshooting. Managing user accounts and access permissions. Supporting network connectivity (Wi-Fi, VPN, LAN) and basic hardware troubleshooting. Performing routine maintenance, backups, and system checks. Documenting issues, resolutions, and system configurations. Assisting with IT asset tracking and procurement. Supporting More ❯
