9 of 9 Permanent Microsoft 365 Jobs in Dorset

DOE) 23 days holiday bank holidays , rising to 25 after 2 years Work with a varied client portfolio across multiple sectors Opportunity to expand your technical skills with Microsoft 365, Windows, Mac OS, networking & more Join a supportive, collaborative team where your contribution is recognised Be part of a growing business with career development opportunities The role … service desk, you’ll provide remote technical support, troubleshoot and resolve issues, and ensure a high level of customer satisfaction. You’ll work with a range of technologies including Microsoft 365 , Windows Server/Desktop , Mac OS , LAN/WAN networking , and managed Wi-Fi solutions . Key responsibilities: Deliver 1st Line diagnosis and resolution with high … first-time fix rates Log, manage & prioritise tickets via phone, email & portal Support Microsoft 365 admin, Windows, Mac OS, networking & backups Meet SLA targets while maintaining excellent communication Keep clear documentation & contribute to the knowledge base We’re looking for: Previous 1st Line Support experience (MSP background preferred) Strong technical skills with Microsoft 365 More ❯

exams, and mentorship for industry-recognised certifications. As a 2nd Line Support Analyst, your responsibilities will include: Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support for Microsoft 365, servers, and networks. Configure and Upgrade: Upgrade and configure hardware, software, and related services. Document and Maintain: Contribute to infrastructure documentation and create knowledge base articles. …/ITSM/CRM support tool like Autotask. Microsoft 365: Proficiency in OneDrive, SharePoint Online, Exchange Online, Teams, Intune, Entra ID, Entra Connect, Defender for Office 365, and Defender for Endpoint. Server Roles: Experience with Active Directory, Group Policy, DNS, and DHCP. Networking: Knowledge of LAN-based networking, cloud-managed switches like Unifi or Meraki … wireless, VPNs, and routing. Certifications: Completed or working towards Microsoft 365 accreditation. Interested? This is a fantastic opportunity to join a forward-thinking business that values innovation, collaboration, and growth. If you’re ready to apply your expertise in a role with impact and responsibility, apply today or contact Josh at Rubicon for more information. More ❯

focused environment that values innovation and teamwork. Responsibilities of the IT Support Technician: Deliver responsive and effective 1st & 2nd line technical support to clients. Troubleshoot and resolve issues involving Microsoft 365, SharePoint, and broader IT infrastructure. Install, configure, and maintain a variety of hardware and software systems. Conduct network troubleshooting and support, including cable testing and patching. … Collaborate with colleagues to ensure smooth service delivery and successful project completion What were looking for from the IT Support Technician: Valid DBS clearance is required. Strong knowledge of Microsoft 365 administration (including SharePoint, Azure, and security features). Physically able to move and manage IT equipment as needed. Solid understanding of network infrastructure and cable management More ❯

to move your career forward and want to be part of a team that supports your growth, this is a strong next step. Required Skills: Experience supporting Windows Server, Microsoft 365, and Active Directory Good understanding of networking DNS, DHCP, VPNs, firewalls Strong troubleshooting and communication skills MSP experience is ideal A full UK driving licence is … Hands-on Cloud Infrastructure Experience gain exposure to Azure and modern platforms Work Closely with Senior Engineers collaborate on projects and escalations Paid Certifications & Training Microsoft, Azure, Networking & more Clear Progression Path into 3rd Line, Projects, or Cloud Roles Private Medical Cover & Sick Pay Annual Leave + Bank Holidays Regular Team Socials & Events Supportive, fast-paced MSP environment with More ❯

the support you deliver •Maintain concise and clear documentation via ticketing system and knowledge base Ideal skills: •Previous experience providing 1st Line Support for a Managed Service Provider preferred •Microsoft 365 support and administration including security configurations •Microsoft Windows Server and Desktop Support •Mac OS Server and Desktop Support preferred •Customer back ups and software updates More ❯

Contributing to budgeting, resource planning, and vendor management for all our technical services. You'll need a solid background and proven expertise in: Extensive experience in cloud infrastructure (Azure, Microsoft 365, VMware, Hyper-V). Deep knowledge of cybersecurity principles, tools, and compliance frameworks. A strong networking and field service background , including hands-on support and coordinating … experience across multidisciplinary technical teams. Excellent communication, stakeholder engagement, and project management skills. The ability to evaluate and implement emerging technologies , including AI and automation. Relevant certifications such as Microsoft Certified, Cyber Security, Azure, and Networking (CompTIA). Additional Information: As our Senior Technical Lead, you'll play a pivotal role in shaping the future of our technical capabilities. More ❯

Contributing to budgeting, resource planning, and vendor management for all our technical services. You'll need a solid background and proven expertise in: Extensive experience in cloud infrastructure (Azure, Microsoft 365, VMware, Hyper-V). Deep knowledge of cybersecurity principles, tools, and compliance frameworks. A strong networking and field service background , including hands-on support and coordinating … experience across multidisciplinary technical teams. Excellent communication, stakeholder engagement, and project management skills. The ability to evaluate and implement emerging technologies , including AI and automation. Relevant certifications such as Microsoft Certified, Cyber Security, Azure, and Networking (CompTIA). Additional Information: As our Senior Technical Lead, you'll play a pivotal role in shaping the future of our technical capabilities. More ❯

for an IT Technician to join a growing organisation in an exciting period of growth. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be assisting users via the telephone, emails and tickets, ensuring you are working to agreed SLAs. Benefits for the IT Technician 20 days + … and documenting solutions to problems on the companies knowledge base. Required Skills & Experience of the IT Technician: Good working knowledge of Windows operating systems (10/11) Experience with Office365 applications and environment Understanding of Active Directory and Windows Server Basic networking skills (TCP/IP, DNS and DHCP) Excellent communication skills both written and verbal If you are interested More ❯

for an IT Technician to join a growing organisation in an exciting period of growth. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be assisting users via the telephone, emails and tickets, ensuring you are working to agreed SLAs. Benefits for the IT Technician 20 days + … and documenting solutions to problems on the companies knowledge base. Required Skills & Experience of the IT Technician: Good working knowledge of Windows operating systems (10/11) Experience with Office365 applications and environment Understanding of Active Directory and Windows Server Basic networking skills (TCP/IP, DNS and DHCP) Excellent communication skills both written and verbal If you are interested More ❯