cases of abuse of IT and presentation systems and take appropriate remedial action. The servicing and repair of IT, presentation and voice systems. To support existing desktop systems including: - Microsoft Active Directory computer, user and group administration - user and computer group policy - Microsoft Endpoint Configuration Manager to deploy workstation images and applications - MicrosoftInTune endpoint … enrolment - Microsoft and Apple remote management tools. As our Senior Desktop Analyst , you'll ideally have: Minimum of Level 3 National Qualification in IT or a Computing related subject. Good interpersonal and written skills. Good communication skills. Demonstrable proven track record in customer service skills. Methodical approach to problem solving. Good organisational skills. Demonstrable passion for IT and IT More ❯
Experience: Strong experience in Office 365, Windows Server, Azure, and core infrastructure (AD, DHCP, DNS) Knowledge of ITIL-based service management processes Experience with device management (JAMF, MDM, Intune) and Apple technologies Excellent problem-solving, organisational, and communication skills Ability to work independently and collaboratively within a team Awareness of cybersecurity best practices, MFA, and phishing prevention Familiarity More ❯
and core network services (AD, DHCP, DNS). Manage and track IT assets, licences, and documentation to ensure accuracy and compliance. Support cloud and on-premises platforms including Microsoft 365, Teams, and SharePoint. Assist with projects, upgrades, and system improvements, contributing to a secure and stable IT environment. Champion cybersecurity awareness within the organisation. Collaborate with central IT teams … to resolve infrastructure or system-wide issues promptly. About You Proven experience providing 1st & 2nd line technical support. Strong troubleshooting skills across Windows 10/11, Microsoft 365, and network systems. Familiarity with Azure AD & Intune. Excellent communication and customer service skills, with a calm, proactive approach. Strong attention to detail and ability to document processes clearly. Able to More ❯
be working: It is a Bournemouth based contractual opportunity, Band 2 engineer. No Sponsorship provided for this role. Band 2 Tenure -Dispatch & Backfill engineer Job Description Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. · Mobile device management including IOS and Android devices, Enterprise … in a fast-changing industry and work environment. · Willing to work off-hours and weekends when required for projects or emergency support. Responsibilities and Functions Deploy SCCM/Intune Custom image to new Devices Configure Device and core Applications Coordinate with Users for replacement device Configure User experience and Custom applications, whenever required Provide user 1st & 2nd line More ❯
