Dorset, South West, United Kingdom Hybrid/Remote Options
Alten Ltd
gatherings, and team buildings Flexible way of working (role dependent) This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are More ❯
with Microsoft 365/SharePoint, FileMaker Familiarity with support systems (HaloITSM, Zendesk) This is an on-site role in Poole , with occasional travel to other sites as required. Comprehensive onboarding and ongoing training will be provided. Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency More ❯
satisfaction Deliver virtual product demos and training sessions to new or expanding clients Maintain accurate records in the CRM, tracking interactions, feedback, and sales progress Work closely with marketing, onboarding, and technical support teams to ensure a seamless customer experience More ❯
setup and day-to-day usage Log and manage support tickets, escalating when needed Work closely with our product and implementation teams to resolve complex cases Support customers during onboarding and live implementations Contribute to user guides, FAQs, and process documentation Spot opportunities to improve our product and share insights with the team What we're looking for: Previous customer More ❯
and external suppliers on user support, user testing, and system integration. This is a great opportunity to utilise your ERP knowledge and train as an Application Support Analyst. Comprehensive onboarding and ongoing training will be provided. This position is based on-site at our Head Office in Poole, Dorset. The role requires a regular presence at the head office to More ❯
