Hardware Product Manager
Poole, England, United Kingdom
Holt Engineering Recruitment Ltd
Product Support Manager – Hardware & Embedded Systems Location: Office-based (Flexible) Department: Engineering We’re looking for a Product Support Manager to join a rapidly growing technology company that designs cutting-edge training solutions for elite sports performance. Our innovative hardware and software systems are used globally to enhance athlete development with real-time analytics and immersive … products, lead global technical support, and help shape the future of sports technology. What You’ll Do: Lead technical support and issue resolution for globally deployed systems Define product roadmaps and drive improvements based on customer feedback Collaborate with embedded systems engineers and software developers Oversee ticketing systems and on-call escalation processes Guide commissioning, maintenance, and lifecycle … planning for 500+ units worldwide What You Bring: Strong background in embedded systems, electronics, or hardware-software integration Proven experience managing product support for complex tech products Leadership in technical support frameworks and escalation protocols Excellent communication skills and ability to work cross-functionally This is a unique opportunity to shape technology used by leading athletes and organizations More ❯
Posted: