8 of 8 Permanent Service Delivery Jobs in Dorset

Security Engineers, whose role extends beyond mere adherence to industry best practices. Our Technical Project Managers play a pivotal role in formulating and executing service delivery strategies that align with the rigorous quality standards set by CENSUS. Drawing from their robust technical background and leveraging their project & stakeholder … this role, you will use your technical background - in the Application Security domain – along with your Project Management skills to ensure a successful service delivery to our clients. You will work side-by-side with our clients' development and security teams & partners, under engagements/projects that involve

develop and implement personalized and targeted marketing and engagement strategies for assigned accounts to support adoption, cross-sell and up-sell strategies. Cross Functional Delivery: Lead the virtual Account Team, including Customer Engagement, Strategic Consulting, and Product, fostering collaboration within the virtual account team to deliver comprehensive support … meet client objectives and value outcomes effectively. Oversee key service delivery metrics including: service quality and response times, engagement metrics to evaluate customer engagement and predict and identify issues early that could impact customer retention. Customer Advocacy & Escalation Management: Advocate internally for customer needs, risks, and opportunities.

currently looking to recruit an experienced Associate Director of Vendor Systems Delivery to join us in the UK. Picture yourself at Parexel: The Associate Director of Vendor Systems Delivery manages a team responsible for supporting the implementation of vendor systems at the project level. This role ensures that … this role, you will need: Strong line management experience Hands-on IRT configuration experience IRT validation experience What You'll Do At Parexel: Delivery Strategy and Execution Lead and mentor a team of Vendor Systems Project Managers, RTSM & eCOA Design Consultants, and UAT Leads to ensure successful planning, implementation

roadmap, and strong commitment to security standards What you’ll be doing: Leading and developing the IT team, ensuring high performance, ownership, and strong service delivery Managing infrastructure across on-prem and cloud environments, keeping systems stable, secure, and scalable Overseeing compliance and aligning systems with recognised security … frameworks Driving improvements across processes, tooling, resilience, and documentation Managing incidents, root cause analysis, and proactive risk reduction Leading the planning and smooth delivery of IT projects and upgrades Ensuring backups, monitoring, certificates, and asset management run like clockwork Overseeing networking, Windows Server, M365, virtualisation, and hosting environments Communicating

suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find … most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator.You will be able to work

suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find … most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator. You will be able

product domain(s), by iteratively scoping and designing product changes and gathering key feedback on these changes. They will collaborate with all software and service delivery teams, and with the wider business to ensure a well-informed cohort surrounds the product. This role is pivotal in enhancing

standards, and security protocols. Collaborate with cross-functional teams to support wider business initiatives. Identify and implement opportunities to streamline support processes and enhance service delivery. Influence change across people, processes, and technology to improve the way IT services are delivered and experienced. Remain flexible in the adapting ways … modernise our service What do you need to thrive? Proven experience working within a professional and busy technology environment. A keen aspiration to develop leadership skills Confidence to converse and support across the organisation as well as to the Exec level. Excellent customer service and communication skills; Excellent