5 of 5 Permanent Support Engineer Jobs in Dorset

1st line Support Engineer/Customer Support Location: Poole or Buckinghamshire Super Hybrid ( 1 day a week in the office) Salary is 25k - 28k Skills: 1st line support, Troubleshooting, Networking, Telephony, Windows Server, Diagnostics, Scripting, Monitoring, Configuration, Communication, Customer Service, Composure, Teamwork Were Hiring: Customer Support Engineer (1st line support) Hybrid (1 Day … customer service mindset, a friendly, positive personality, and a solid grasp of Windows Server and networking basicswe want to hear from you! The Role: Were looking for a Customer Support Engineer/1st line support Engineer to join a high-performing Customer Service team and be the first line of contact for customers. Youll triage and … Diagnose technical issues and guide customers through solutions. Deliver consistently excellent service while juggling multiple priorities. Maintain calm, clear communicationeven under pressure. Collaborate with technical teams and resolver groups. Support Windows Server environments and troubleshoot basic network/telephony issues. Skills A standout personality positive, patient, and professional. Exceptional communication and customer service skills. A calm, composed approach in More ❯

1st Line IT Support Engineer – Growing MSP | £24k–£27k Benefits | Dorset/Hampshire Are you a talented 1st Line IT Support Engineer looking to take the next step in your career? This is your chance to join a well-established Managed Service Provider with 30+ years in business, a loyal client base, and a reputation for … part of a growing business with career development opportunities The role at a glance: As the first point of contact on the service desk, you’ll provide remote technical support, troubleshoot and resolve issues, and ensure a high level of customer satisfaction. You’ll work with a range of technologies including Microsoft 365 , Windows Server/Desktop , Mac OS … networking , and managed Wi-Fi solutions . Key responsibilities: Deliver 1st Line diagnosis and resolution with high first-time fix rates Log, manage & prioritise tickets via phone, email & portal Support Microsoft 365 admin, Windows, Mac OS, networking & backups Meet SLA targets while maintaining excellent communication Keep clear documentation & contribute to the knowledge base We’re looking for: Previous 1st More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Technical Support Engineer, Water and Waste Wärtsilä's Water and Waste (WAW) business unit offers one of the world's most comprehensive portfolios of water and waste handling solutions for the maritime industry. As a global leader in innovative technologies … we help our customers operate beyond compliance, delivering sustainable and efficient systems across all marine segments. We are now looking for a Technical Support Engineer to join our dynamic Service Delivery team in Poole, Dorset . This is a key role within our Field Services function, specialising in providing technical support, spare parts, and lifecycle solutions for … engineers, technical specialists, and service professionals is committed to ensuring that our customers' equipment operates at peak performance throughout its lifecycle. What you'll be doing As a Technical Support Engineer, you will: Deliver expert technical support across the entire WAW product line, ensuring timely and effective resolution of customer issues. Manage and coordinate field service operations More ❯

Company description: Application Support Engineer Job description: Uniting whats next in traffic Do you want to join a business that puts its people at the forefront of all we do, an agile, innovative business that is leading the way in traffic solutions? Come and join us at Yunex Traffic. Yunex Traffic are looking to expand the product support team with an experienced Application Support Engineer providing 2nd application support to our portfolio of services. Are you an energetic, personable and enthusiastic person, and are you able to combine excellent customer service and communication skills with a broad knowledge of Networks and IT. Responsibilities Provide 2nd line support for Yunex Traffic Intelligent Traffic Systems … including real-time enterprise-level applications Investigate, own, and resolve customer incidents in line with SLAs Test and raise software defects, managing customer communication throughout the incident lifecycle Support project activities, including occasional out-of-hours work Develop and maintain monitoring tools and alerting systems for 24/7 support Manage and progress system and application upgrades Assist More ❯

Role: 2nd Line IT Engineer Location: Bournemouth (Onsite) Salary: £32,000 - £36,000 Fast-Growing MSP | Cloud Infrastructure Exposure | Progression into Projects & 3rd Line Were working with a well-established MSP based in Bournemouth , delivering high-quality IT support and infrastructure solutions to a varied client base. Theyre now hiring a driven and capable 2nd Line Engineer to join their technical team. This is a fully onsite role , perfect for someone looking to take ownership of escalated support while building their skill set in cloud infrastructure, networking, and project delivery . Youll work closely with senior engineers on both tickets and projects, gaining real-world experience across Azure, virtualisation, and modern infrastructure tools . If More ❯