Poole, Dorset, South West, United Kingdom Hybrid / WFH Options
S-SA Digital Recruitment Ltd
1st line SupportEngineer/Customer Support Location: Poole or Buckinghamshire Super Hybrid ( 1 day a week in the office) Salary is 25k - 28k Skills: 1st line support, Troubleshooting, Networking, Telephony, Windows Server, Diagnostics, Scripting, Monitoring, Configuration, Communication, Customer Service, Composure, Teamwork Were Hiring: Customer SupportEngineer (1st line support) Hybrid (1 Day … customer service mindset, a friendly, positive personality, and a solid grasp of Windows Server and networking basicswe want to hear from you! The Role: Were looking for a Customer SupportEngineer/1st line supportEngineer to join a high-performing Customer Service team and be the first line of contact for customers. Youll triage and … Diagnose technical issues and guide customers through solutions. Deliver consistently excellent service while juggling multiple priorities. Maintain calm, clear communicationeven under pressure. Collaborate with technical teams and resolver groups. Support Windows Server environments and troubleshoot basic network/telephony issues. Skills A standout personality positive, patient, and professional. Exceptional communication and customer service skills. A calm, composed approach in More ❯
IT SupportEngineer {Management Software} Poole - Hybrid £25,000 - £30,000 + Bonus + Internal Training + Progression + Hybrid Are you an IT SupportEngineer looking for the opportunity to progress your career in an extremely ambitious, forward thinking company that provide specialist Software to prestigious organisations such as the NHS? You will receive specialist … in a rapidly growing industry, for a market leading company that will push you to unlock you full potential and develop you in all aspects if IT, from technical support to software development and project implementation? On offer is a great opportunity for a Junior IT SupportEngineer to work in an experienced team in a company … that have over 25 years' experience in delivering document management and workflow solutions. In the role, the successful IT Support will have a varied role from providing technical support to customer to presales support. This role would suit a Junior IT SupportEngineer looking for a varied, client facing role where you can work on a More ❯
The Company: A market leading diagnostics company. Global business A progressive, high-tech healthcare business. Invest in their staff. Offer career progression opportunities. The Role of the Customer SupportEngineer Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset Attending to breakdowns, repair and PPM. Key activities … and preventative maintenance across the sites’ portfolio. Will also be providing customer training on the equipment Covering the IVD portfolio Full Product and training provided Benefits of the Customer SupportEngineer £52,170 basic salary with some flex potentially depending on experience Bonus 12% of Salary Car or £7200 allowance Group Income Protection Employee Assistance Programme Pension Life … Assurance, Benefit Funding The Ideal Person for the Customer SupportEngineer Must have an engineering qualification, Bsc or HND of equivalent Ideally you will have clinical pathology diagnostics experience Will look at other complex medical equipment such as MRI systems An ambitious and motivated, qualified field service professional You have good electro-mechanical systems knowledge, however our client More ❯
Company description: Application SupportEngineer Job description: Uniting whats next in traffic Do you want to join a business that puts its people at the forefront of all we do, an agile, innovative business that is leading the way in traffic solutions? Come and join us at Yunex Traffic. Yunex Traffic are looking to expand the product support team with an experienced Application SupportEngineer providing 2nd application support to our portfolio of services. Are you an energetic, personable and enthusiastic person, and are you able to combine excellent customer service and communication skills with a broad knowledge of Networks and IT. Responsibilities Provide 2nd line support for Yunex Traffic Intelligent Traffic Systems … including real-time enterprise-level applications Investigate, own, and resolve customer incidents in line with SLAs Test and raise software defects, managing customer communication throughout the incident lifecycle Support project activities, including occasional out-of-hours work Develop and maintain monitoring tools and alerting systems for 24/7 support Manage and progress system and application upgrades Assist More ❯
Role: 2nd Line IT Engineer Location: Bournemouth (Onsite) Salary: £32,000 - £36,000 Fast-Growing MSP | Cloud Infrastructure Exposure | Progression into Projects & 3rd Line Were working with a well-established MSP based in Bournemouth , delivering high-quality IT support and infrastructure solutions to a varied client base. Theyre now hiring a driven and capable 2nd Line Engineer to join their technical team. This is a fully onsite role , perfect for someone looking to take ownership of escalated support while building their skill set in cloud infrastructure, networking, and project delivery . Youll work closely with senior engineers on both tickets and projects, gaining real-world experience across Azure, virtualisation, and modern infrastructure tools . If More ❯
