2nd Line Support Engineer
- Hiring Organisation
- Real Recruitment Solutions
- Location
- BH1, Bournemouth, Dorset, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000 - £40000/annum
point for 1st line engineers, troubleshooting more complex issues Support and administer Microsoft 365 environments including: Exchange Online SharePoint Online Teams Azure AD / Entra ID Manage and resolve tickets through to completion within agreed SLAs Perform user administration (onboarding, offboarding, permissions, licensing) Assist with M365 migrations, tenant … environment Strong hands-on experience with Microsoft 365 administration Good understanding of: Windows 11 and Windows Server Active Directory & Azure AD Networking fundamentals (TCP / IP, DNS, DHCP) Experience with Intune / MDM is highly desirable Exposure to backup solutions, antivirus ...