3 of 3 Permanent User Experience Jobs in Dorset

customers. Working within a collaborative and fast-moving digital team, you’ll play a key role in driving product improvements, platform innovation and user experience across a modern communications ecosystem. This is an environment where ideas are welcomed, innovation is encouraged and people are trusted to make … shape how communication technology supports customer journeys and internal teams Gathering requirements, prioritising initiatives and turning ideas into deliverable outcomes Using feedback, data and user insight to improve platform adoption and experience Supporting platform upgrades, migrations and continuous improvement initiatives Managing relationships with technology partners and vendors Championing ...

UCaaS Product Lead, you will own the roadmap and delivery of unified communications platforms, ensuring they evolve in line with business needs, user experience goals and wider product strategy. Key responsibilities include: Owning the product roadmap for Zoom and unified communications services Acting as the business owner … stack Working closely with Engineering, Infrastructure, IT and Operations to deliver change Embedding omni-channel communications into business processes and customer journeys Defining requirements, user stories, delivery plans and success metrics Managing relationships with suppliers, vendors and internal stakeholders Supporting platform migrations and service transitions, managing risk and user ...

through to resolution Assist with troubleshooting and issue investigation Produce and maintain technical documentation Work closely with internal teams to improve system performance and user experience Support continuous improvement initiatives and contribute to process enhancements Essential Skills & Experience 2 years' commercial software QA experience within … based environment 2 years' experience in manual application testing Experience with defect tracking and bug management processes Strong technical documentation skills with excellent written English Good working knowledge of: Microsoft Excel (including formulas, pivot tables, and charts) Microsoft Word Microsoft PowerPoint Strong attention to detail and analytical thinking ...