is Microsoft 365 - but you will also be involved with supporting and implementing many other technologies such as Active Directory, Windows Server, Hyper-V, Networking, Firewalls, Managed Wi-Fi, VoIP, Windows 11, Apple OS and more. The role is customer facing, both over the phone and in person. You will be primarily office based in Bournemouth with site visits to … clients when required. You may spend some days purely on helpdesk duties, other days with a mixture of helpdesk and site visits to install PCs/laptops, wireless hardware, VoIP hardware, assist with Microsoft 365 migrations or on-site investigation into reported issues. Managing your ticket queue, ownership of problems, and escalation of tickets are important on a day to …/11, IP Networking, Firewalls, Broadband Services. Full driving license and own vehicle. Preferable Requirements: Experience of hardware from HP, Dell, Draytek, SonicWall and Ubiquiti amongst others Experience with VoIP technology Microsoft Azure experience would be advantageous This is a full-time permanent position with an immediate start available; days and hours of work to be discussed at interview. We More ❯
