1st Line IT Support Engineer
- Hiring Organisation
- Two Six Recruitment Limited
- Location
- Verwood, Dorset, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £24,000 - £27,000 per annum
Managing support tickets from initial contact through to resolution Supporting Microsoft 365 and Windows environments Troubleshooting hardware, software and connectivity problems Supporting LAN/WAN and managed Wi-Fi Keeping customers updated on the progress of their tickets Escalating more complex issues to the wider technical team Working to agreed … Experience with some of the following would be useful: Microsoft 365 support and administration Windows desktop support Windows Server PC hardware troubleshooting LAN/WAN networking Managed Wi-Fi Backups and software updates Virtualisation Mac OS You don't need to tick every box. If you have a good grounding ...