1st Line IT Support Engineer
- Hiring Organisation
- Two Six Recruitment Limited
- Location
- Verwood, Dorset, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £24,000 - £27,000 per annum
support team. You'll support a varied customer base, dealing with different technical issues every day and building your experience across Microsoft 365, Windows, networking, Wi-Fi and wider IT infrastructure . What you'll be doing Providing 1st Line IT support by phone, email and remotely Diagnosing … resolving technical issues Managing support tickets from initial contact through to resolution Supporting Microsoft 365 and Windows environments Troubleshooting hardware, software and connectivity problems Supporting LAN/WAN and managed Wi-Fi Keeping customers updated on the progress of their tickets Escalating more complex issues to the wider ...