1 of 1 Permanent Customer Experience Jobs in Douglas

core. This is a board-reportable - not a glorified IT director position. You will standardise and digitalise systems and processes, drive operational efficiency and customer experience, foster innovation and establish an appropriate technology and outsourcing model within the bank's regulatory boundaries. What will you bring? Senior leadership … experience in technology transformation within banking or regulated financial services. A proven track record of leading complex, third-party-delivered programmes. Strong knowledge of cloud technology, data governance, enterprise architecture and operational resilience. The confidence and credibility to engage at Board level, providing clear, candid reporting on programme progress ...