6 of 6 Permanent Customer Experience Jobs in Durham

summary Barchester's Customer Experience team are looking for a detail-driven Customer Service Executive to lead the optimisation of our telephony systems and elevate quality across our contact centre and customer journey. Remote working from home with regular team meetings at our contact centre … drive IVR performance. In this role, you'll take ownership of our telephony platforms, ensuring they are configured, maintained, and continually improved to enhance customer experience, reduce unnecessary contact, and maximise operational efficiency. You'll play a key part in analysing performance data, maintaining accurate reporting, and providing ...

digital platforms, including the corporate website, product ordering system, and internal intranet. This is a highly visible role where your work will directly influence customer experience, digital performance, and brand perception. Alongside core digital responsibilities, you’ll also contribute to the wider brand presence, including imagery, campaign assets … showroom materials, and marketing content. Skills Experience delivering web projects in a design, digital, or marketing environment Strong UX/UI capability with a user-first approach Proficiency in Figma and Adobe Creative Suite Knowledge of SEO, analytics, accessibility, and performance optimisation Confident communicator, able to engage both technical ...

business that is transforming how organisations across the UK manage their utility services. With a strong focus on sustainability, innovation, and simplifying the customer experience, this company offers a genuinely modern, supportive, and forward-thinking environment, where the Technology team plays a key role in driving growth . … Helm charts Desirable (but not essential) Using AI to enhance productivity, such as code generation or coding assistance Code written in C#/.NET Experience with scripting tools such as PowerShell, Bash, Python, or Bicep Understanding of observability platforms If you're looking to progress your DevOps career within ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

just be building isolated features. Instead, you’ll play a key role in developing end-to-end systems that power the entire organisation, from customer-facing platforms through to cutting-edge technology deployed on the factory floor. If you're looking for a role where … influence technical direction, and grow alongside a forward-thinking business – apply today! Why Join? Meaningful Work – Build systems that directly impact operations, production, and customer experience Modernisation Journey – Be part of a transition towards a modern, scalable tech stack (React, Node, APIs) Influence & Ownership – Join a team where ...

under new leadership who have joined to drive its next phase of expansion through smarter operations, a richer product offering and even better customer experience. As Data Engineer & Analyst you will play a key role in building and scaling the companys data capability. Working closely with the Head … turnaround on data requests and more timely insights and increased adoption of data across teams As Data Engineer & Analyst you will need: Strong commercial experience gained in a Data Engineer, Data Analyst or a similar role, preferably gained in a fast-paced, high growth, high volume, e-commerce, retail ...