Customer Insights Analyst
Durham, County Durham, North East, United Kingdom
Data Careers
Home/Durham (on site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex behavioural insights into clear … actionable strategies? If so, this could be a fantastic next step in your career. We're looking for a Customer Insights Analyst to join a data-led team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends, identifying opportunities for … and performing data mining, using SQL, Python, R or similar. Solid background in digital analytics tools such as Google Analytics or Adobe Analytics. Excellent data visualisation skills using Power BI, Tableau or similar platforms. A strong communicator who can turn data into compelling stories and recommendations for non-technical stakeholders. Experience of designing More ❯
Employment Type: Permanent
Salary: £35,000
Posted: