2 of 2 Permanent IT Technician Jobs in Durham

Job Specification: IT Support Technician Location: Newton Aycliffe Department: IT Support Purpose of the Role To provide responsive, effective desktop and systems support across Octric Semiconductors Ltd. This includes routine IT tasks, diagnostics, hardware/software support, and resolving technical issues under the direction of senior IT staff. Key Responsibilities Provide end-user support for … business software). Conduct user account tasks (e.g., creation/deletion in Active Directory). Monitor and maintain computer systems and networks. Document all activities and participate in regular IT team meetings. Main Tasks Log and track IT issues through the IT Helpdesk. Liaise directly with users to determine and resolve issues or discuss solutions. Work independently … or as part of a team in a fast-paced environment. Adapt to shifting priorities and demonstrate flexibility under pressure. Person Specification Essential Experience Proven experience in an IT support role. Team-based working experience. Excellent verbal and written communication skills. Desirable Experience Experience in a manufacturing environment. Technical Skills Essential: Microsoft Windows OS (all versions) Office 365 Active More ❯

Join a leading telecommunications company as an IT Support Technician ! Perfect for IT students or recent graduates, this entry-level role offers hands-on experience in desktop hardware setup and support across customer sites. Gain valuable exposure to real-world IT environments while building your technical and customer service skills. Job Overview: As an IT Support Technician , where you'll be responsible for setting up desktop hardware and peripherals as part of IT roll-out projects. This role involves on-site work, basic technical tasks, and excellent customer service, making it perfect for someone who enjoys practical, structured work in dynamic environments. Contract Rate: £19,266 per annum (will be revised … ServiceNow. Follow scripts and procedures to ensure consistent service delivery. Provide excellent customer service and communicate effectively with end users. Key Requirements Previous exposure to desktop support roles or IT environment. Strong organisational skills and ability to follow procedures accurately Comfortable working under pressure and meeting tight deadlines Effective communication, literacy, and numeracy skills Awareness of health and safety More ❯