10 of 10 Permanent Microsoft 365 Jobs in Durham

tech support like setting up accounts, resetting passwords, and access issues for external customers along with helping colleagues with laptops and software. You'll get hands-on experience with Microsoft 365, servers, cloud services, and networks - gaining real skills that will help you grow in the IT world. At Quorum, we support the UK energy market with … Job: Help set up and manage user accounts, including password resets and access permissions. Support with setting up two-step login (multi-factor authentication) and keeping accounts secure in Microsoft 365. Provide IT support to staff and clients by phone, email, Microsoft Teams, and the service desk system. Log and track IT issues using ManageEngine Service Desk, escalating … problems to senior staff when needed. Install, set up, and update laptops, servers, and software (both in the office and remotely). Learn how to solve problems using Microsoft 365 tools, remote support, and basic scripting. Gain experience with wired and wireless networks, including taking part in a new server room and network setup. Work with Microsoft More ❯

Demonstrate deep technical knowledge across network technologies such as WAN, MPLS, VPN, LAN, firewalls, and telecom systems. Work with technologies and platforms including Cisco, Meraki, Checkpoint, Azure Cloud, and Microsoft 365. Oversee third-party contracts and services, ensuring SLAs and service delivery expectations are met. Build strong collaborative relationships within the ICT team and with key internal and external … the resolution of action points. Participate in the ICT on-call support rotation when required. Qualifications & Experience: Proven hands-on experience with enterprise networking technologies including Cisco, Meraki, Checkpoint, Microsoft 365, and cloud platforms such as Microsoft Azure. Strong understanding of secure network configuration principles, including VLANs, Quality of Service (QoS), scripting, system maintenance, and network More ❯

best practices and disaster recovery plans Collaborate with internal developers and external IT partners What You’ll Need: Experience within a similar role Strong experience with Windows Server and M365 Proficiency in networking and monitoring tools Excellent troubleshooting skills and a proactive mindset More ❯

in product lifecycle management (LCM) and new product introductions. Great organisational and risk assessment skills, with attention to detail. Confidence communicating across departments and with international partners. Proficiency with Microsoft 365 (Outlook, Teams, Excel, SharePoint). It would be a bonus if you also have experience in IT/AV industry compliance and/or a science More ❯

business applications, printing systems and network systems Good diagnosis skills of technical issues related of end-user hardware & software and network devices Experience and knowledge of working with the Microsoft 365 Platform Must be able to type quickly and accurately while talking on the phone A deep desire to deliver an amazing Client Experience Knowledge of IT More ❯

learning. If this aligns with your own growth mindset, we would love you to apply. Strong communication, and relationship-building skills Administering Microsoft Active Directory, Exchange Server & Office 365 Comp TIA, Relevant Apprenticeship or higher education Degree or degree equivalent qualifications is desirable People centric approach & service Competent with Windows desktop & application support Tablet and mobile device … Basic network troubleshooting incl. ping and trace route An understanding of razorblue's business, clients and the market it works in Active Directory and Exchange administrative skills Knowledge of Microsoft Group Policy An understanding of Microsoft Azure AD Sync and Azure AD Connect Excellent conversational fluency in English is required to clearly explain complex technical issues Continuous learning More ❯

North East. As a Technical Support Engineer/IT Technician you will play a key role in supporting servers, networks, end user devices and cloud technologies such as Office 365, Gmail and Azure. The Technical Support Engineer/IT Technician role is ideal for someone with excellent communication skills, a proactive approach to problem-solving and the ability … the North East Installing and Configuring: Set up networks, servers, PCs, Macs and related software Cloud Services Support: Assist with Microsoft and Google cloud platforms including Azure, Office 365 and Gmail Troubleshooting: Diagnose and resolve technical issues across hardware and software systems Customer Engagement: Communicate effectively with clients at all levels in a professional and helpful manner … with Microsoft and Apple operating systems Ability to work both independently and within a team Full driving licence and daily access to a vehicle DESIRABLE Experience with Office 365, Azure, Gmail or Intune Knowledge of projectors, interactive displays or whiteboards Familiarity with MDM solutions such as Meraki or Casper Experience with virtualisation technologies such as Microsoft More ❯

ensuring smooth and efficient IT operations. The Role: Act as the first point of contact for IT support queries via ServiceNow Resolve issues across a Microsoft-centric environment (O365, Windows 11, Azure, AD, Windows Server, Hyper-V) Carry out basic user and server administration Document resolutions and processes clearly and accurately Exposure to Oracle is a bonus, but not More ❯

ensuring smooth and efficient IT operations. The Role: Act as the first point of contact for IT support queries via ServiceNow Resolve issues across a Microsoft-centric environment (O365, Windows 11, Azure, AD, Windows Server, Hyper-V) Carry out basic user and server administration Document resolutions and processes clearly and accurately Exposure to Oracle is a bonus, but not More ❯

pressure. Knowledge, Skills and Expertise: Helpdesk Support – Endpoint Management Remote Support Assistance Support & Maintenance of Server and Desktop Hardware and Operating Systems Microsoft Active Directory MS Exchange/O365 Environment Azure Platform Backups/Replication - BC/DR Security Technologies – Firewall/VPN/AV Switch and VoIP LAN/WAN/WLAN Troubleshooting and Support Job Types: Full More ❯