ServiceNow Product Owner / Consultant
Durham, County Durham, North East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Data Careers
transformation programme. This is a hybrid role and you will be required to work on site in Durham approximately 2 days a week. The Role This position will provide technical leadership and product ownership for the my client's new ServiceNow platform. You'll ensure that ServiceNow aligns with business goals, delivers maximum value, and supports continuous improvement … and platform enhancements-driving innovation and ensuring the tooling supports a modern, efficient service management model. Key Responsibilities Act as Product Owner for the organisation's ServiceNow platform, overseeing technical configuration and development. Lead the onboarding of suppliers and services into the platform as part of a multi-supplier (SIAM) ecosystem. Chair tooling and governance forums to prioritise enhancements … administering, or implementing ServiceNow in an enterprise or multi-supplier environment. Solid understanding of ITIL processes, Agile delivery, and service integration principles (SIAM). Ability to bridge business and technical teams, influencing suppliers and stakeholders. Excellent communication, analytical, and problem-solving skills. Qualifications (desirable) ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Implementation Specialist certifications More ❯
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted: