6 of 6 Permanent Windows Jobs in Durham

handful of tools. Expect to get your hands on a wide range of technologies that keep things interesting and keep your skills growing. Microsoft Windows 10 & 11, Windows Server (2019 onwards), Active Directory, Group Policy Microsoft 365, Azure AD, Intune Virtualisation: Hyper-V (and some VMware) Networking: LAN More ❯

VOIP - Experience supporting FreePBX, Mitel, Gamma, Skype/Teams VOIP systems. Security - Experience with MDM, MFA, Email Filtering, Next Generation firewalls, and antivirus solutions. Windows Server - Installation and configuration. Storage - Maintaining, updating, troubleshooting SAN devices; configuring iSCSI connectivity; managing and troubleshooting clusters. Remote Desktop Services - Experience supporting and troubleshooting … on-prem and cloud). Networking - Network troubleshooting at 3rd line; supporting Palo Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls. Endpoint Support - Experience with Windows desktop, application, tablet, and mobile device support. Soft Skills - Effective communication; methodical approach to diagnosis and documentation; independent research; organisation and prioritisation; full clean More ❯

helpdesk environment Excellent customer service skills Understanding of working to SLAs Strong troubleshooting skills, particularly with: TCP/IP, LAN/WAN, VPNs Microsoft Windows OS and Microsoft Office Microsoft Server, Active Directory, and Domain Services Backup/restore tools (e.g. Arcserve) Virus and malware protection software Self-motivated More ❯

via phone, email, and remote tools Escalate complex issues to 3rd line or vendors when necessary Maintain and support Microsoft 365, Active Directory, and Windows-based systems Assist in onboarding/offboarding users and managing user accounts Troubleshoot network, hardware, and software issues Maintain documentation and follow ITIL best … practices Participate in ongoing improvement and upgrade projects Requirements: Proven experience in a 2nd line support or similar technical role Strong knowledge of Windows OS, Microsoft 365, Active Directory, and Exchange Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN) Experience with ticketing systems and remote support More ❯

delivering both BAU support and project work across a complex infrastructure. The primary focus is Active Directory administration and security, with secondary involvement in Windows Server and VMware support. The engineer will work closely with global service teams to deliver solutions and onboarding. ________________________________________ Key Responsibilities: Provide 3rd/4th … line technical support for Active Directory, Windows Server, and related infrastructure services. Perform day-to-day Active Directory administration, including Group Policy, user group management, and incident resolution. Support Active Directory security measures such as Privileged Access Management (PAM), SSO, and MFA. Assist in infrastructure-related design and architecture … work, particularly around AD and platform services. Collaborate with service teams locally and globally to deliver business solutions and service onboarding. Maintain and build Windows Servers, support VMware, and assist with Citrix environments. Support backup and restore processes and overall platform integrity. ________________________________________ Tech Environment: Primary Focus: Active Directory (Admin More ❯

delivering both BAU support and project work across a complex infrastructure. The primary focus is Active Directory administration and security, with secondary involvement in Windows Server and VMware support. The engineer will work closely with global service teams to deliver solutions and onboarding. ________________________________________ Key Responsibilities: Provide 3rd/4th … line technical support for Active Directory, Windows Server, and related infrastructure services. Perform day-to-day Active Directory administration, including Group Policy, user group management, and incident resolution. Support Active Directory security measures such as Privileged Access Management (PAM), SSO, and MFA. Assist in infrastructure-related design and architecture … work, particularly around AD and platform services. Collaborate with service teams locally and globally to deliver business solutions and service onboarding. Maintain and build Windows Servers, support VMware, and assist with Citrix environments. Support backup and restore processes and overall platform integrity. ________________________________________ Tech Environment: Primary Focus: Active Directory (Admin More ❯