2 of 2 Permanent Workflow Jobs in Durham

maintaining system configuration, supporting clinical and operational teams, resolving incidents and service requests, and ensuring data accuracy and system availability. The role will support workflow optimisation, contribute to testing and implementation of system changes, monitor data quality, and ensure compliance with Trust policies and digital standards. The postholder will work ...

essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support ...