1 of 1 Permanent CMDB Jobs in Ealing

Technology Support Lead

Location
Ealing, England, United Kingdom
environment handovers, coordinating with product and engineering for fixes and enhancements. Run change management with risk assessment, approvals, maintenance windows, and keep a reliable CMDB or asset inventory. Create and maintain SOPs and runbooks, and deliver clear status updates and post‐incident reviews that lead to measurable improvements. Coordinate vendors … clear, timely communications during incidents. Improved change success rate with fewer failed changes and faster, safer rollbacks. Complete, current runbooks and asset/CMDB accuracy with regular DR and restore tests. Why Join Us? Real impact Own the reliability of services used by real customers and see your work reflected ...