2 of 2 Permanent Microsoft 365 Jobs in Ealing

2nd line IT support to staff and students, both remotely and in person. Manage helpdesk tickets in line with agreed SLAs. Support and maintain Windows 11 devices in a Microsoft Active Directory Server 2019/22 environment. Administer Google Workspace and Google Classroom platforms. Maintain and update IT asset registers and system documentation. Install, configure, and repair computers, printers … as parents’ evenings and productions. Assist with project work, including cabling, installing LED screens, and upgrading equipment. About You University degree, vocational training in IT, or equivalent professional experience. Microsoft Certified Professional (MCP), CompTIA, or similar certification desirable. Proven experience in a Microsoft-based network environment and in an IT helpdesk role. Strong technical knowledge of Windows Server … Windows 10/11, Microsoft 365, and networking fundamentals (DNS, DHCP, IP, Wi-Fi). Experience with Google Workspace, Apple networks, Capita SIMS.Net, Cisco Meraki, Sophos Antivirus, and AV equipment is an advantage. Excellent troubleshooting and problem-solving skills, with the ability to work independently or as part of a team. Strong time management, communication, and customer More ❯

third-party engineers when needed. Complete data centre maintenance tasks such as cabinet, PDU, and containment modifications. Administration & Coordination Log and update tasks using platforms such as ServiceNow, Office 365, SmartView, and customer portals. Raise and manage tickets with co-location providers. Maintain accurate patching schedules, stock lists, and site inventory. Ensure all work has appropriate client approval More ❯