1 of 1 Permanent Onboarding Jobs in Ealing

Service Desk Lead

Hiring Organisation
Red King Resourcing
Location
West Ealing, London, United Kingdom
Employment Type
Permanent
Salary
£45000 - £60000/annum
across Microsoft 365, endpoints, and networking * Managing ticket queues, SLAs, and overall service desk performance * Driving service improvements, documentation standards, and best practices * Supporting onboarding, training, and development of team members * Maintaining strong client communication and managing expectations * Working closely with senior engineers on escalations and project work * Remaining hands ...