Technology Support Lead
- Location
- Ealing, England, United Kingdom
problems with innovative, future‐ready products. As Technology Support Lead, you will oversee technical operations, manage client and internal system support, and ensure the reliability of our infrastructure across UK and Nigeria teams. You will have strong leadership skills and deep technical knowledge … preventative fixes that meaningfully reduce risk and toil. Shape how support scales across UK and Nigeria delivery squads. Operational excellence Build pragmatic ITIL‐ and SRE‐aligned workflows with sensible SLAs/SLOs and runbooks. Introduce right‐sized monitoring and automation to boost signal and eliminate repetitive tasks. Partner closely with ...