Technology Support Lead
- Location
- Ealing, England, United Kingdom
build software that helps organisations compete globally and solve real‐world problems with innovative, future‐ready products. As Technology Support Lead, you will oversee technical operations, manage client and internal system support, and ensure the reliability of our infrastructure across UK and Nigeria teams. You will have strong leadership skills … third parties, manage licenses and renewals, and negotiate support paths to accelerate resolution. About You: You have proven experience leading IT support or technical operations in a product or services environment. You understand ITIL practices and service metrics, and you are comfortable interpreting SLAs, SLOs, and error budgets. ...