Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
shape how services are introduced and maintained in a complex and fast-moving technology environment. You will create and own detailed service designs and contribute significantly to the service acceptancecriteria for go-live readiness.. KEY RESPONSIBILITIES The Service Architect will be responsible for: Service Transition Ownership: Lead the service transition planning and execution across agile delivery teams … technical design from a service operations perspective. Programme Manager & Scrum Master: to align service readiness with delivery milestones. Head of Live Service and ITSM Function Leads: to ensure operational acceptancecriteria are met. Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood. Requirements Management: Define and manage service requirements with the SMO … ITIL framework best practices, including: Incident, Problem, and Change Management Service Level Management Knowledge Management Continual Service Improvement Governance & Assurance: Provide service input into design authorities, governance forums, and acceptance boards. Service Impact Assessment : Review proposed solutions to assess and influence impacts to live service and support structures. KEY SKILLS AND EXPERIENCE You will have experience in designing full More ❯
lifecycle. Manage job and project requirements so that projects are completed on time, in scope, within budget, with minimal defects. May help to maintain documentation such as design documents, acceptancecriteria and flow diagrams. Assure compliance with required standards and that all necessary approvals have been obtained throughout the project lifecycle. Interfaces with the business areas, customers, partners More ❯
workshops, interviews, and focus groups to capture business perspectives. Act as the bridge between business stakeholders and technical delivery teams. Produce business requirements documents, user stories, process flows, and acceptance criteria. Support the creation of use cases, business cases, and solution options. Ensure requirements are testable, traceable, and aligned to programme objectives. Communicate findings and recommendations clearly to technical … and business audiences. Support solution design by clarifying requirements and validating approaches. Assist QA and testing teams through acceptancecriteria definition and UAT support. Participate in project governance, reporting on progress, risks, and issues. Required experience Experience as a Business Consultant or Business Analyst in IT, digital, or consulting projects. Experience within professional services, enterprise systems, or large More ❯
watford, hertfordshire, east anglia, united kingdom
Akkodis
workshops, interviews, and focus groups to capture business perspectives. Act as the bridge between business stakeholders and technical delivery teams. Produce business requirements documents, user stories, process flows, and acceptance criteria. Support the creation of use cases, business cases, and solution options. Ensure requirements are testable, traceable, and aligned to programme objectives. Communicate findings and recommendations clearly to technical … and business audiences. Support solution design by clarifying requirements and validating approaches. Assist QA and testing teams through acceptancecriteria definition and UAT support. Participate in project governance, reporting on progress, risks, and issues. Required experience Experience as a Business Consultant or Business Analyst in IT, digital, or consulting projects. Experience within professional services, enterprise systems, or large More ❯