Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
In Technology Group Limited
2nd Line ApplicationSupport - £40K Bury St Edmunds Up to £40,000 per annum + Excellent Benefits and Progression A leading software company is looking for a passionate 2nd Line ApplicationSupport Engineer to join their growing team. You will be responsible for providing 2nd Line … applicationsupport on all bespoke software products. You will be put through market leading training to ensure you are comfortable with the products. You will be part of an exciting growing team, and play a big part in liaising and solving issues for important customers. Ideally you will … Manager Assist Support Team with day-to-day duties Experience in a Servicedesk environment Experience in a Software/ApplicationSupport environment This is a great opportunity to join a well established software company who take pride in developing their staffs skillsets. This is more »
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
In Technology Group Limited
ApplicationSupport Team Leader- Up to £48,000 (DOE) Location: Bury St Edmunds (onsite) We have partnered with a bespoke Software company, looking for an experienced Senior ApplicationSupport Engineer or Team Experience Team Leader to join their team in a team lead position. You will … Customer Service experience (3 years) Ticketing systems- ServiceNow/CRM/ZenDesk MS Office- Windows/Exchange/O365 Service Desk Experience- providing support This would be a great position for someone early in their managerial career, who has experience providing hands-on support and mentoring more »
Woodbridge, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment Ltd
Job Title: 1st Line IT ApplicationSupport Location: Greater Ipswich Salary: £22,000 - £25,000 Per Annum Cooper Lomaz are excited to offer a career opportunity with an expanding company located close to Ipswich. As they continue to grow their business, they are looking for a First Line … IT Support Technician to join their team. This is a full-time permanent role where you will be providing IT support to their customers. Role Overview: This role will see the suitable candidate be the first point of contact for the customer and you will need … applications. Log all tickets and communication onto the company's CRM system, keeping up-to-date records of all interactions. Provide first-line support or escalate to the relevant team members. Follow SLAs to ensure the tickets are responded to accordingly Required Skills: You will be passionate about more »