Operations Manager
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group
Service Managers, and Third Parties. Responsibilities include SLA/OLA/KPI delivery, incident/request resolution, risk/issue management, supplier reviews, cost control, customer proposals, resource modelling, business continuity, major incident/change management, compliance, reporting, and trend analysis. The role fosters a culture of trust, integrity, safety, and professional standards while ensuring operational excellence and … Sigma, PowerBI, and project management. Behaviours align with MGroup valuesresponsibility, openness, ambition, and collaborationdemonstrated through adaptability, accountability, ethical conduct, and stakeholder trust. Qualifications span leadership, ITIL, Prince2, Agile, and business continuity. Experience includes team management, service delivery, facilities and network operations, customer/supplier relations, and managing growth in fast-paced environments. Whats in it for you? We offer More ❯
Employment Type: Permanent
Posted: