Services Manager
- Hiring Organisation
- Reed Technology
- Location
- Norwich, Norfolk, East Anglia, United Kingdom
- Employment Type
- Permanent
- Salary
- £55,000
desk leader who combines strong people management skills with hands-on technical expertise and a passion for delivering excellent customer-focused services in a public-sector environment. Key Responsibilities As Service and Support Lead, you will: Lead, motivate and develop a team of technical support engineers and analysts … knowledge across end-user devices, hardware, software and troubleshooting Experience driving service improvement, change and transformation Understanding of governance, risk and compliance in a public-sector or regulated environment Excellent stakeholder management and communication skills Commercial awareness and the ability to identify efficiencies and value opportunities A collaborative ...