6 of 6 Permanent Support Engineer Jobs in East Anglia

What Were Looking For We are looking for a Senior IT Support Engineer (2nd/3rd Line) that has 3-5 years experience in any of these capacities: Senior ICT Support Technician; MSP Level 2/3 engineer, System Administrator or as an Infrastructure Support Engineer to join our Cambridge based Support Team. … to above, we require the following: You must be a UK resident and reside within a 1 hour commute from the Cambridge office 3 Years minimum experience in IT support, ideally in a (2nd/3rd Line) Role Full UK Driving License Must qualify for DBS (Disclosure and Barring Service) Certification we will pay for the certification Strong knowledge … and then every second year) Private Medical plan Company pension scheme Birthday treats and recognition Personal Development Plan (Technical Mastery Programme) - We invest in training, certifications and mentorship to support your career growth Supportive Team Work with experienced engineers who want to see you succeed Work-Life Balance We value flexibility and wellbeing Tech-Forward Environment Use the latest More ❯

2nd Lin e Infrastructure/Support Engineer Security Clearance Required - DV ('Developed Vetting') Location: Huntingdon, UK - Hybrid working policy 80% on-site UNLEASH YOUR POTENTIAL We are looking for someone with a passion for infrastructure, ideally from an operational support services background. You will be self-motivated and be able to work autonomously to achieve day to … Business/Teams), networking technologies and storage. Your Role and Responsibilities. The role will provide technical exposure variance across both outcomes based project activities and operational (Business as Usual) support activities. The duties of the role will also include providing remote and on-site support. There is also a requirement to provide out of hours on call support. You … will be expected to contribute towards the creation and ongoing maintenance of technical documentation and provide material to support the project work or the operational support service. SKILLS AND KNOWLEDGE: Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V, with knowledge of VMware horizon being an advantage; Have excellent knowledge of Windows Server Environments, from More ❯

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real … variety. We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working More ❯

Mobile Support Engineer – EV & Commercial Vehicles Sector: Automotive/Engineering/EV Location: Based in Norfolk, with UK-wide travel to customer sites Type: Full-time, Permanent Hours: Monday to Friday, 8:00am–4:30pm + overtime Salary: Competitive, dependent on experience + overtime, company van & tools Are you an experienced vehicle technician or roadside engineer looking … could be your next move. We're supporting a growing engineering business in Norfolk, working at the forefront of vehicle technology. This role combines mobile field work with workshop support, giving you the chance to work on specialist vehicles and systems — mechanical, electrical, and software. Hands-on EV experience is a bonus, but full training will be provided for … right candidate. What You'll Be Doing Attend customer sites and roadside breakdowns to diagnose and resolve issues efficiently. Carry out mechanical, electrical, and basic software diagnostics and repairs. Support workshop-based builds, servicing, and repairs when not in the field. Interpret technical drawings, manuals, and specifications. Maintain high standards of safety, documentation, and housekeeping. What We're Looking More ❯

to keep everything in top shape. Want to come and be a part of it? What will you be doing? Magdalene is seeking a skilled and enthusiastic Transmission Technical Support Engineer to join our Technical Support Services team, ideally located within commuting distance of our NOC in St Ives, Cambridgeshire. The role involves providing 2nd/3rd … line mission-critical support to Managed Services customers, working independently and collaboratively with colleagues, the Network Operations Centre, and Field Engineering teams. Prioritising and resolving faults within SLA Updating customers and fault tickets regularly Supporting NOC engineering tasks Delivering system solutions for builds and upgrades Offering technical consultancy for tenders Conducting internal/external training Participating in the emergency … on-call rota What youll bring? 10+ years in telecoms installation, commissioning, and support Expert in CWDM/DWDM fault finding (Huawei, Ekinops, Ciena, ADVA) Skilled in optical/ethernet testing (BER, RFC2544, Y.1564, OSA, OTDR) Strong PDH/SDH and IP networking knowledge Familiar with Nokia, Keymile, Marconi systems and NMS platforms Excellent problem-solving and analytical skills More ❯

Senior IT Support Specialist Technical Support Needham Market 3-5 years experience Join our technical support team and help deliver exceptional IT services to our clients. You'll be responsible for troubleshooting complex technical issues, managing client relationships, and ensuring optimal system performance. To be considered for this role, you must have recent experience working within an … MSP Key Requirements 3+ years experience in IT support or similar role Strong knowledge of Windows and Mac environments Experience with networking and security protocols Recent experience working in an MSP Why You'll Love It Competitive salary £35,000 - £45,000 25 days holiday + bank holidays Professional development opportunities More ❯