Customer Service Administrator
- Hiring Organisation
- Workplace IT Technologies Limited
- Location
- King's Lynn, Norfolk, East Anglia, United Kingdom
- Employment Type
- Permanent
- Salary
- £24,000
UK. Key Responsibilities Answer a share of approximately 600 inbound client calls per week as a team. Log support requests accurately within our service management platform. Transfer calls and requests to the appropriate colleagues where necessary. Update clients on the progress of their support tickets. Maintain accurate records … administrative and office-based tasks. Help deliver an excellent customer experience. Skills & ExperienceA professional and friendly telephone manner. Excellent communication skills. Good organisational and time management skills. Strong attention to detail. The ability to manage multiple priorities. Confidence communicating with clients and colleagues. A positive and reliable approach ...