PLM Business Support Engineering Support
stevenage, east anglia, united kingdom
Expleo Group
for the company's Product Lifecycle Management (PLM) toolset. This role ensures successful implementation, adoption, and ongoing maintenance of PLM systems-particularly Windchill-across engineering communities, offering technical expertise, user training, troubleshooting support, and process optimization. Responsibilities First-Line Support: Act as the initial contact for user queries, resolving issues and escalating as needed. Training Delivery & Content Creation … to tailor content for engineering teams. Verification & Validation Support: Assist with system validation tasks ensuring PLM tools meet specified business and engineering requirements. User Acceptance Testing (UAT): Participate in testing within integrated environments to confirm workflow integrity. Data Organization & User Roles: Support data structuring initiatives and define/manage user roles. Provide advisory assistance … of PLM tools, especially Windchill, and industry best practices. Strong Communication & Training Skills: Ability to explain complex concepts clearly and effectively to various stakeholders. Technical Acumen: Experience with validation, UAT, and technical configuration of PLM systems. Process Development: Skilled in analyzing and creating efficient workflows aligned with tool rollouts. Problem Solving: Capable of resolving issues promptly and reporting performance metrics. More ❯
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