the wider rail industry. Working across the business with a wide range of stakeholders to solve problems and to communicate the data in a timely, relevant and customer-centric manner. Acquiring data from primary or secondary data sources and maintaining databases/data systems. Creatively applying the most appropriate analytical methods to address business questions. Identifying More ❯
that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with More ❯
East London, London, England, United Kingdom Hybrid / WFH Options
AWD online
what good looks like; instil and promote the right behaviours Be a dynamic, positive and enthusiastic leader, whilst maintaining focus and structure around your work Promote a customer-centric focus, coach your team on the best customer support practices Inspire your team – building morale, promote the Company’s culture and core values Build More ❯