4 of 4 Permanent Matrix Management Jobs in East London

Life on the team As a Service Management team, we are accountable for all services delivered to our customers, including managed services contracts and professional services engagements. Our core focus is on delivering our promises and delighting customers through service innovation and change, leading our teams to help customers … manage the delivery of services to ensure they meet or exceed customer expectations. Team Leadership: Lead and motivate a team of service professionals through matrix management, providing guidance and support to achieve high performance. Customer Relationship Management: Build and maintain strong relationships with key customer stakeholders, acting ...

excellence in customer experience. One role will be focusing closely on ground breaking AI Product delivery including leading the development teams inhouse and via matrix management. The second role will be more strategic focusing on the capabilities within the organisation and co-ordination of product delivery across the organisation … context Experience of writing user stories to define business requirements, and managing the backlog and roadmap for digitally-enabled products Knowledge of project management/Agile development methodologies Demonstrable broad experience of successfully leading on, developing and delivering global customer experience through technology Demonstrated experience of successfully delivering ...

excellence in customer experience. The role will be focusing closely on ground breaking AI Product delivery including leading the development teams inhouse and via matrix management. The role can be based anywhere in the UK and offer a salary £55,699 - £68,650 (plus £3,300 for London based … assessment Experience of writing user stories to define business requirements, and managing the backlog and roadmap for digitally-enabled products Knowledge of project management/Agile development methodologies Demonstrable broad experience of successfully leading on, developing and delivering global customer experience through technology Demonstrated experience of successfully delivering ...

Corporate Resources and Business Improvement The Corporate Resources and Business Improvement directorateis led by Dianne Tranmer. It is responsible for :People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. This role … London Assembly, and a dedicated focus on user needs is critical to ensuring these services provide the best experience for our users. This matrix-managed role sits in the Product team, but will work with the Grant Services team; a newly formed team situated within the Digital Experience Unit ...