2 of 2 Permanent Root Cause Analysis Jobs in East London

where needed. Key Responsibilities: Provide 1st and 2nd line technical support for software, operating systems, and hardware. Apply structured troubleshooting methodologies, diagnostic tools, and root-cause analysis to resolve issues efficiently. Use help-desk or ticketing systems to log, track, prioritise, and resolve incidents in line with ...

high-risk changes and incident reports. They will also provide support to countries during incidents and will lead any follow up investigation and analysis as required What we are looking for Responsibilities/Duties: Assist the regional team in defining and implementing the NTT Global Data Centers EMEA Tech … systems Subject matter experts understanding of operational and maintenance governance principles Working Knowledge of Plan Do Check Act (Deming cycle) highly desirable Awareness of Root Cause Analysis management frameworks highly desirable Recognised Health and Safety Qualification highly desirable Proficient in English language both written and verbal STEK ...