Desktop Support Engineer / 2nd Line Technical Support Technician
- Hiring Organisation
- AWD online
- Location
- East London, London, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £34,000 per annum
/2nd Line Technical Support Technician include: Provide Technical Support: Log and classify incidents raised in person, phone, email or via the ticketing system (ServiceNow), escalating any issues outside your skillset Troubleshoot Microsoft Operating Systems: Diagnose and resolve desktop OS issues Network Troubleshooting: Diagnose and isolate simple networking issues Troubleshoot ...